Payment terms are strictly 14 days from the date of invoice.
Overdue accounts may incur an additional 10% late/administration fee, plus the Statutory Interest Rate for loans as set by the ATO (charged as a daily rate).
Title of goods does not pass until the invoice amount is paid in full.
We provide a warranty of at least twelve months on all our work and the parts we supply.
(Manufacturers may provide a longer warranty term for some items.)
It is the Client's responsibility to backup their data!
Hard disk troubleshooting and system servicing sometimes requires
a repartition and reformat, and all hard drives will eventually fail,
rendering the files on them inaccessible.
We know that the data is normally the most valuable component
in a computer system, so while things are still working well,
please consider making 3 copies (including 1 that is stored off-site)
of that irreplaceable thesis/résumé/poem/financial data, etc.
We are happy to help you design a suitable backup and disaster-recovery strategy.
Your Privacy is important to us. We will never give, trade or sell any
of your details to anyone, for any reason, unless compelled to by law.
Your information will be kept encrypted on secure systems.
We will not send you unsolicited email.